Terms & Conditions

1. Introduction

Welcome to RiverStoneCanvas ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your usage of our yacht rental service and our website accessible at riverstonecanvas.site (the "Service") managed by RiverStoneCanvas.

Engaging our charter or using our Service implies your acceptance of these Terms. Should you not consent to these terms in full, you are not permitted to use the Service.

2. Service Overview

RiverStoneCanvas specializes in luxurious yacht charter experiences, which include but are not limited to:

• Daily yacht rentals
• Sunset cruises
• Corporate retreats
• Private events
• Multi-day charters

Our offerings are subject to change depending on availability and weather patterns. We reserve the flexibility to adjust or cease our services without prior notice.

3. Booking and Reservations

3.1 Booking Process

To reserve a charter, the following is required:

• Minimum age of 18 years
• Submission of accurate and comprehensive details
• Advance deposit as outlined in your booking confirmation
• Acknowledgment of these Terms & Conditions

3.2 Confirmation

Reservation is only assured upon the successful receipt of payment and our written acknowledgment. We hold the discretion to decline service to anyone.

3.3 Availability

Charter services are subject to the ability of vessel availability and favorable weather conditions. We will strive to honor your requested reservation dates and timings as far as practicable.

4. Payment Terms

4.1 Pricing

All listed charges are in € and incorporate any applicable taxes unless specified otherwise. Fees are subject to adjustments without prior notice.

4.2 Payment Schedule

• Deposit: 50% of the total cost of the charter required at the time of reservation
• Remaining Amount: Due 48 hours before the charter departs
• Incidental expenses (if any): Due at the end of the charter

4.3 Payment Methods

We accept an array of payment methods including major credit cards, wire transfers, and certified bank drafts. All payments are processed using secure, encrypted channels.

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• More than 72 hours before departure: Full refund less transaction fees
• 24-72 hours before departure: Refunded at 50% of the total cost
• Less than 24 hours prior to departure: No refund available

5.2 Weather Cancellations

Should the weather be deemed unsafe for sailing by our captain, we will offer the following options:

• Reschedule your charter to an alternative available date with no extra cost
• Issue a complete refund if rescheduling proves unfeasible

5.3 Mechanical Issues

In the instance of mechanical faults with the designated vessel, we will endeavor to provide a comparable replacement. Where substitution is not feasible, we will issue a total refund.

6. Safety and Conduct

6.1 Safety Requirements

All guests are obligated to:

• Heed all instructions from the crew
• Utilize safety gear when instructed
• Disclose any health conditions impacting their safety
• Stay within the approved areas of the yacht

6.2 Prohibited Items

The following items cannot be brought on board:

• Glass vessels
• Illicit materials
• Weapons or firearms
• Excessive quantities of beverages (beyond permitted consumption)
• Pets (with the exception of pre-approved cases)

6.3 Conduct

Passengers are expected to behave respectfully. We retain the right to conclude a charter prematurely, with no refund provided, if passengers' conduct results in a safety hazard or interferes with other passengers' experience.

7. Liability and Insurance

7.1 Our Liability

Our liability in terms of your charter is restricted to the amount paid. We are not accountable for:

• Personal injuries as a consequence of passenger recklessness
• Loss or impairment to personal belongings
• Indirect or consequent damages, including punitive losses
• Delays stemming from meteorological conditions or events beyond our authority

7.2 Insurance Coverage

We maintain comprehensive insurance for our fleet and operations. It is the passenger's duty to secure their own travel and personal insurance.

7.3 Assumption of Risk

By choosing to participate in our charter offerings, you recognize the innate risks involved in maritime activities and agree to personally assume responsibility for your safety and well-being.

8. Modifications and Itinerary Changes

We maintain the right to adapt itineraries, routes, or timetables depending on meteorological conditions, safety requirements, or operational necessities. We will exert effort to propose similar alternative arrangements when possible.

9. Force Majeure

We shall not be deemed accountable for deferrals, cancellations, or alterations engendered by situations outside our control, inclusive of but not constrained to:

• Severe meteorological events
• Natural calamities
• Mandates or regulations by the government
• Port closures
• Mechanical impairments

10. Privacy and Data Protection

We handle your personal details in compliance with our Privacy Policy. By engaging our services, you authorize the collection and utilization of your data as stated in our Privacy Policy.

11. Intellectual Property

All materials on our webpage, inclusive of wording, visuals, symbols, and graphics, are safeguarded by copyright and trademark legislation. You are prohibited from reproducing, disseminating, or crafting derivative work without our express consent.

12. Governing Law

These Terms are subject to the legal stipulations prevalent in Spain. Any contentions shall be settled within the judicial precincts of Valencia, Spain.

13. Changes to Terms

We reserve the privilege to alter these Terms sporadically. Modifications will be communicated on our website accompanied by the revised date of effect. Persistent use of our services signifies your acquiescence to the revised terms.

14. Contact Information

If you have inquiries regarding these Terms & Conditions, you can reach us at: